Ayuda | 寻求帮助


Ayuda | 寻求帮助



(650) 347-3648

If you are in need of food, medical services, shelter, or any of our counseling or referral services, please contact our client service department at the number above to schedule an appointment.
Do you need Financial Assistance? Click here to Apply.


Food Hours
Monday – Friday
9 am – 4 pm
9 am – 12 pm

View our coverage area, types of assistance and more.



(650) 347-3648

Si necesita alimentos, servicios médicos, de cualquiera de nuestra consejería, o servicios de referencia por favor contacte nuestro departamento de servicio al cliente al número que aparece arriba y haga una cita.

Necesita ayuda Financiera? Haga Click aquí para Aplicar.


Distribución de Alimentos
Lunes – Viernes
9 am – 4 pm
Jueves 9 am – 12 pm

Vea nuestra área de cobertura, tipos de asistencia y más.



(650) 347-3648






Samaritan House is San Mateo County’s leading non-profit that brings a new level of hope, dignity, and empowerment to people living in poverty as we fulfill their immediate needs and guide them to self-reliance.

We do this with the help of our dedicated staff and volunteers. At Samaritan House we strive for excellence and leverage community resources to find and implement creative solutions for our community’s needs.

We believe in providing our team with supportive work environments and opportunities for development. We offer excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and excellent work ethics who love working with people of diverse backgrounds. Samaritan House seeks to create a caring, compassionate community that helps our neighbors in-need.


Under the supervision of the Controller, the Accounting Specialist is responsible for all finance related assigned tasks in support of the overall operations including but not limited to accounts payable, accounts receivable, reconciliations, and other tasks as assigned. This position is responsible for being knowledgeable of the fiscal processes and protocols of Samaritan House’s fiscal operations. As a member of the finance team, this position, may also cover other areas of the accounting function as needed and will perform various other accounting activities in accordance with department procedures. Samaritan House reserves the right to change the focus of its accounting specialists assigned work responsibilities to meet the needs of the agency. Preferred and Required skills for success of this position include but are not limited to the following. In some cases, long term experience may substitute for Education: Education and Certifications
  • College education preferred. AA or Bachelor’s Degree in Accounting, business or related field. Accounting experience may substitute for educational requirements.
  • Minimum 2 years’ experience in financial record keeping and general accounting responsibilities.
Knowledge, Skills, and Abilities:
  • Excellent computer proficiency in Microsoft Office Suite, DocuSign, Adobe Acrobat and electronic file management. Excellent skills with Excel. Working knowledge of computerized accounting systems, Sage Intacct experience is a plus. Ability to quickly learn new finance related databases.
  • Superior verbal and written communication skills; ability to work and communicate effectively with all levels of staff.
  • Experience working in the non-profit sector a plus.
  • Strong administrative, adaptive, multi-tasking and organizational skills. Strong attention to detail and ability to produce excellent, precise and timely quality work is required. Ability to successfully manage time, prioritize work, and alter priorities in a fast paced an ever-changing work environment.
  • Clear understanding of professional boundaries with agency constituents under all circumstances as well as the ability to ensure and maintain confidentiality in all aspects of work.
  • Excellent interpersonal skills required. Must be able to regularly interact effectively, compassionately and empathically with all constituents of diverse back- grounds and in various states of tension. Must be able to maintain positive relationships with constituents.
  • Ability to maintain professionalism and deliver excellent client service under all circumstances. Must be able to engage, maintain and build relationships with new and current constituents.
  • Must have understanding and ability to comply with any agency regulations, policies and procedures demonstrated through compliance efforts and activities.
  • Excellent record keeping skills. Ability to maintain all work and associated files current. Strong and timely data entry skills. Ability to use calculators quickly.
  • Ability to conduct all business within agency values, professionalism, high level of ethics and high integrity; ability to exercise appropriate judgment and timely decision making under various conditions is required.
  • Excellent Initiative and ability to work independently and within a team. Ability to proactively identify challenges and have a resourceful and solutions-based approach to challenges. Must be able to manage and de-escalate problem situations successfully.
  • Flexible schedule, including ability to work early mornings, evenings, weekends and holidays when needed.
  • Must be able to travel between agency sites or other locations as assigned. Valid California driver’s license, dependable transportation with insurance, and a clean driving record. Ability to be on time.
For more information, please click here Accounting Specialist

Client Services and Programs

Free Health Care Clinics

The diabetes care and education specialist (DCES) delivers comprehensive and seamless services that bridge the gap and integrate clinical and self-management aspects of diabetes and cardiometabolic care. The DCES is an integral part of the interprofessional team and provides collaborative, comprehensive and person-centered care, and education conducive to behavior change and improved quality of life across the lifespan. The DCES supports and advocates for people affected by diabetes to optimize quality care. The DCES promotes self-management to achieve individualized behavioral and treatment goals that reduce risks and optimize health outcomes. This position may have three collaborative positions providing oversight toward the success of this role- the Medical Director and two Associate Medical Directors. This position is grant funded.

Please note our preferred and in some cases required qualifications for this position:

Preferred Education, Licenses and certifications to be presented at time of hire –

  • Bachelor of Science in Nursing, Dietetics/Nutrition/Pharmacy
  • Licensed Dietitian in California
  • Certified Diabetes Educator

Preferred Experience- Minimum 1 year of experience in the following:

  • Diabetes self-management education and support experience preferred
  • Working knowledge of Diabetes Technology

Other Skills and Expertise –

  • Bilingual and Bicultural English and Spanish required.
  • Excellent professional written and verbal communication skills.
  • Strong emotional intelligence skills.
  • Knowledge of social and economic problems pertaining to low-income, culturally diverse and underserved populations. Demonstrated knowledge of Samaritan House’s target service population is helpful.

For more information, please click here Diabetes Educator

Food Services

Under the direct supervision of the Food Services Manager(s), employees in food services are normally assigned to perform a variety of functions to ensure timely, safe, sanitary and compliant kitchen and pantry operations. A Food Services Worker may be required to do work not directly mentioned in this job description but related to the Agency’s Food Services Operations in whole. Food must be handled in accordance with Food Safety Guidelines, Agency Policy, Safety Regulations and other departmental protocols in place to ensure safety of food service and delivery. This position will perform routine work including but not limited to preparing food for cooking, cooking; cleaning and maintaining kitchen and its equipment, utensils and supplies; janitorial and sanitation functions both inside and outside of the kitchen and pantry; service of the indoor/outdoor pantry; distribution of bagged or prepared foods. Position will accept deliveries; load and unload various vehicles; accept donations of food and supplies. Food Services Worker is responsible for ensuring appropriate storage, stocking and inventory control under accurate temperature controls. Excellent client customer service is expected with all agency constituents as well as performing work with a high level of integrity. Position is responsible for performing and completing work in accordance with Agency Safety Policies, applicable Food Industry Regulations; Federal, State, Local regulations for Food Services Industry. A Food Service Worker will engage on a daily basis with department volunteers and clients. This position is expected to guide volunteers and clients as needed to ensure appropriate food preparation, safety, sanitation and service. A Food Services Worker must have a SAFE SERV or equivalent food handling certification or obtain the certification within 4 months of hire in order to remain employed. Please note all food service positions come into contact with in kind donations. It is prohibited for employees to take in kind donations outside of the In-Kind Donation Policy.


Please note our preferred and in some cases required qualifications for this position:


Education and certifications to be presented at time of hire–

  • High School Diploma – GED.
  • Food Handler Card Required
  • ServSafe Certificate
  • Valid CA Driver License Class C

Experience- Minimum 1 year of experience in the following:

  • Food Services or commercial kitchen work (with non-profit preferred but not required)
  • Knowledge of food safety regulations and commercial food preparation.
  • Delivering food services to diverse underserved populations including those experiencing a variety ofvulnerabilities and trauma issues.

Other Skills and Expertise –

  • Excellent Professional Communication Skills- Written and verbal communication skills in English
  • Knowledgeable with computer programs within Microsoft office Suite- Outlook, simple excel, word. Ability to learn computer programs, applications and databases for training purposes. Familiarity with telecommunication applications- Zoom, Skype, FB Messenger, MS Teams for meeting and training purposes.
  • Exercise appropriate and sound judgement under normal and stressful circumstances

For more information, please click here Food Services Worker

Shelter Services

This position will serve in our Shelter Services Department which is comprised of three locations: Safe Harbor Shelter Program, a congregate shelter in the city of South San Francisco; El Camino House (San Mateo) Pacific Emergency Shelter (Redwood City), both non-congregate hotel shelter programs. Safe Harbor is a 90-bed shelter, El Camino House is a 40+ Room Shelter and Pacific Shelter is a 75+ room hotel shelter for homeless adults, some of whom struggle with substance-abuse problems and/or physical & mental illnesses. Under the general supervision of the Associate Director of Shelter Services, the Shelter Services Case Manager is responsible for coordination and management of short and long-term needs of the clients experiencing immediate challenges related to self-sufficiency. This position will meet with clients on a daily basis as well ensure the completion of any associated administrative duties in a timely fashion. In addition, the Shelter Case Manager communicates with other agencies (medical and non-medical) and provides referrals as needed. Case Management of Shelter Clients will be more clinical in nature and done under the guidance and supervision of the supervisor who is an LCSW. These positions will operate within HIPAA compliance regulations, as well as federal, state, local, industry and agency regulations and policies. Please note this position will be based our of the Safe Harbor Shelter site.

Post pandemic – candidates must follow all covid safety precautions required by the agency. While this position will be onsite mainly there may be occasions when we require remote work.

Preferred Requirements include but are not limited to:


  • Masters in Social Work
  • Bachelor’s degree in Social work or related field.


  • Working as an advocate with other Non-Profit Agencies;
  • Case management experience with a clear understanding of the principles and procedures of case management work and required regulations;
  • Mental health counselor or related field;
  • Assessment and planning;
  • Non-Profit experience working with underserved and transient populations; includes working with and understanding the local community and the various services available to homeless populations;
  • Working with populations who have co-occurring mental health, substance abuse and physical challenges;

For more information, please click here Shelter Service Case Manager

Under the supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (also known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House’s Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency’s Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has three Shelter Sites- Safe Harbor Shelter located in South San Francisco, El Camino House located in San Mateo and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. El Camino House is a 45+room non-congregate Hotel Shelter Program. Our clients in our programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (also known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist/Program Aide will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift. All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Early Morning, Day, Afternoon, Evening, Swing and Grave Shifts. All Program Aides work in teams of two or more depending on shift and need.


Preferred Requirements include but are not limited to:


  • AA in Non-Profit Administration, Human Services or related field
  • Minimum Education is GED or High School Diploma

EXPERIENCE – 1-2 years of experience in the following

  • Working in a congregate or non-congregate residential facility- Shelter Experience
  • Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues.
  • Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness

For more information, please click here Program Aide, Shelter Services

Worker Resource Center

The department you are interested in has no openings at this time. Please take a look at the other openings or check in again soon!

We will post positions as they become available.

Ready to Apply?

Please submit an Employment Application to the address listed below. Alternatively, you can also email a copy of your cover letter, resume and employment application to [email protected]
Faxes should be sent to (650) 294 4336 and attention to the Vice President of Human Resources.

Samaritan House
Vice President of Human Resources
4031 Pacific Blvd.
San Mateo CA 94403

Samaritan House is an Equal Opportunity Employer