Our Services

Case Management

Case Management, Counseling and Referrals

Case Management, Counseling and Referrals

Client Services is the first point of contact for nearly all individuals and families Samaritan House serves. Our case managers evaluate the financial, health, housing, educational and career needs of our clients and determines what services will help them reach stability. We partner with the County as well as other local agencies to ensure each person has access to all of the benefits and services they need to take care of themselves and their families.

Coordinated Entry System (CES)

Samaritan House was selected by San Mateo County to administer the Coordinated Entry System program, a county-wide program for all 7 Core Service Agencies, designed to streamline and prioritize access for the most vulnerable San Mateo County residents seeking homelessness services. CES diverts clients from shelters where possible, to then enable effective utilization of the county’s limited shelter spaces. Using all available resources, we can work with at risk individuals and families to solve their housing crisis together. The program started with families in June 2017 and was expanded to include single adults in January 2018.
 

14,337 Clients served last year

Locations

Samaritan House

  • Samaritan House San Mateo

    4031 Pacific Blvd

    San Mateo, CA 94403

    (650) 347-3648 Map

    Hours:
    M-W & F 9am - 5pm
    Th 9am - 12pm (Closed 12pm - 5pm)
    Cerrado en jueves de 12pm – 5pm, sabado y domingo

    All services are offered in English and Spanish.
    Todos los servicios se ofrecen en inglés y español.

  • Samaritan House South

    1852 Bay Road

    East Palo Alto, CA 94606

    Map

    Hours:
    M-W & F 9am - 5pm
    Th 9am - 12pm (Closed 12pm - 5pm)
    Cerrado en jueves de 12pm – 5pm, sabado y domingo

    All services are offered in English and Spanish.
    Todos los servicios se ofrecen en inglés y español.

  • Samaritan House Menlo Park Satellite site

    871 Hamilton Ave

    Menlo Park, CA 94025

    Map

    Hours:
    T 1pm - 5pm ONLY

    Closed M, W, Th, F, S, Sn
    Cerrado en lunes, miércoles, jueves, viernes, sábado y domingo

    All services are offered in English and Spanish.
    Todos los servicios se ofrecen en inglés y español.