Case Management
Case Management, Counseling and Referrals
Case Management, Counseling and Referrals
Client Services is the first point of contact for nearly all individuals and families Samaritan House serves. Our case managers evaluate the financial, health, housing, educational and career needs of our clients and determines what services will help them reach stability. We partner with the County as well as other local agencies to ensure each person has access to all of the benefits and services they need to take care of themselves and their families.
Coordinated Entry System (CES)
Samaritan House was selected by San Mateo County to administer the Coordinated Entry System program, a county-wide program for all 7 Core Service Agencies, designed to streamline and prioritize access for the most vulnerable San Mateo County residents seeking homelessness services. CES diverts clients from shelters where possible, to then enable effective utilization of the county’s limited shelter spaces. Using all available resources, we can work with at risk individuals and families to solve their housing crisis together. The program started with families in June 2017 and was expanded to include single adults in January 2018.
23,128 Clients served last year
Locations
Samaritan House
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Samaritan House San Mateo
4031 Pacific BlvdSan Mateo, CA 94403
Hours:
M-W & F 9am - 5pm
Th 9am - 12pm (Closed 12pm - 5pm)
Cerrado en jueves de 12pm – 5pm, sabado y domingoAll services are offered in English and Spanish.
Todos los servicios se ofrecen en inglés y español. -
Samaritan House South
1836B Bay RoadEast Palo Alto, CA 94303
MapHours:
M-W & F 9am - 5pm
Th 9am - 12pm (Closed 12pm - 5pm)
Cerrado en jueves de 12pm – 5pm, sabado y domingoAll services are offered in English and Spanish.
Todos los servicios se ofrecen en inglés y español. -
Samaritan House Annex
1740 Marco Polo Way Ste 9Burlingame, CA 94010
MapHours:
M-F 1pm - 4:30pmAll services are offered in English and Spanish.
Todos los servicios se ofrecen en inglés y español.
