Our Services

Housing & Shelter

Housing assistance, emergency rent / utility assistance and eviction avoidance

Homelessness Prevention

Samaritan House helps families avoid a major crisis and homelessness with emergency rent or assistance with utility bills. Rental assistance continues to be one of the most important and common needs of our clients as it allows families to avoid eviction and remain in their homes. This is one of the least costly and most effective services we provide to meet the housing need of our clients.

Housing Placement and Stabilization

Case managers work with clients to explore what contributed to their housing instability and address those issues. And they provide support with housing applications, qualification for housing programs and they work with landlords to create more housing opportunities for our clients in need of a new home.

Coordinated Entry System (CES)

Samaritan House was selected through an RFP (Request for Proposal) process by the County to administer the Coordinated Entry System program, – a county-wide program which includes all 7 Core Service Agencies. This program was designed to streamline and prioritize access of limited resources for the most vulnerable San Mateo County residents seeking homeless services.

The main objective of this program is to divert clients from shelter and best utilize shelter space available, when possible. Using all available resources, we support them in helping solve their housing crisis. The program started June 19, 2017 with families and was expanded to include single adults in January 2018.

Safe Harbor Shelter

Safe Harbor Shelter offers emergency and short-term housing options in a 90-bed and 10-cot shelter: safety, warmth, sustenance, and healthcare are the essentials we start with to help the homeless become self-sufficient. Comprehensive, personalized case management and services include: counseling; Redi-clinic care; meals; job search assistance; financial coaching and assistance; transportation assistance; permanent housing placement; and various community gatherings to encourage socializing and to build clients’ self-esteem. More than 400 homeless individuals are served at Safe Harbor each year.
 

31,952 Nights of safe and warm sleep provided to Safe Harbor residents

Locations

Samaritan House

  • Samaritan House San Mateo

    4031 Pacific Blvd

    San Mateo, CA 94403

    (650) 347-3648 Map

    Hours:
    M-W & F 9am - 5pm
    Th 9am - 12pm (Closed 12pm - 5pm)
    Cerrado en jueves de 12pm – 5pm, sabado y domingo

    All services are offered in English and Spanish.
    Todos los servicios se ofrecen en inglés y español.

  • Samaritan House South

    1852 Bay Road

    East Palo Alto, CA 94303

    (650) 294-4312 Map

    Hours:
    M-W & F 9am - 5pm
    Th 9am - 12pm (Closed 12pm - 5pm)
    Cerrado en jueves de 12pm – 5pm, sabado y domingo

    All services are offered in English and Spanish.
    Todos los servicios se ofrecen en inglés y español.

  • Samaritan House Menlo Park Satellite site

    Onetta Harris Community Center 100 Terminal Ave

    Menlo Park, CA 94025

    (650) 294-4312 Map

    Hours:
    T 1pm - 5pm ONLY

    Closed M, W, Th, F, S, Sn
    Cerrado en lunes, miércoles, jueves, viernes, sábado y domingo

    All services are offered in English and Spanish.
    Todos los servicios se ofrecen en inglés y español.