Careers

Under the general supervision of the CFO, the Salesforce Administrator will manage the Agency’s Salesforce and related business applications. This position will respond to questions from Agency employees to resolve technical and functional support issues. Duties include management of related data loads, assisting with build and curating reports and dashboards, review data quality and deliver training to employees, end users or other relevant constituents on new features and functionality. This position will work with functional business leaders to document and implement new business processes, modify existing configuration, and integrate new applications. Responsibilities include but are not limited to process improvement, software training, applications administration and project coordination.

Preferred and Required skills for success in the Salesforce Administrator role include but are not limited to the following. In some cases long term experience may substitute for Education.

EDUCATION AND CERTIFICATIONS

• Bachelor’s degree in related computer/information technology field preferred or equivalent experience
• Salesforce Administration Certification is desired but not required.

EXPERIENCE

• Minimum four years’ experience with Salesforce administration in organizations comparable to Samaritan House.
• Minimum 4 years and excellent experience with Salesforce Sandbox environments including but not limited to unit testing, deploying change sets and excellent familiarity with common software development practices and procedures.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent computer proficiency and solid understanding of computer applications, data structures, database design, design and implementation of workflows, networking and user interface layouts.
• Excellent skills working with spreadsheets (Excel, Google Sheets, etc.) including data manipulation and cleanup functions.
• Superior multi-tasking and prioritization skills to manage multiple demands and deadline, including but not limited to skills with time management, organization, strong attention to detail, timely and proactive follow through

For more information, please click here
Salesforce Administrator

Under the supervision of the Agency’s Grant Manager, the Grant Writer is responsible for supporting the Grants Manager in securing and managing a $6M+ grants program (government, foundation, corporation) of the agency, including: research, writing proposals, reporting, funder communications, maintaining grant records and managing the grants calendar.

Preferred job requirements and qualifications for the position are as follows:

Education and Licenses-

• Bachelor’s degree or advanced degree(s) preferred

Experience-

• Minimum of four years of foundation and government grant-writing experience required.
• Must have good knowledge and familiarity with local and regional foundations, corporations and government entities is required

Knowledge, Skills and Abilities-

• Strong computer proficiency is required including but not limited to Microsoft Word, Excel, PowerPoint, Adobe Acrobat Pro, Outlook,electronic file management and various email applications. Knowledge of fundraising software desirable.
• Strong interpersonal, relationship building and leadership skills required. Ability to create and maintain excellent relationships with all constituents of various backgrounds, skills and personalities; excellent customer service.
• Candidate must have excellent communication skills with constituents with diverse experiences including staff, volunteers, etc. Must possess strong business acumen and must be articulate.

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Grant Writer

Under the direct supervision of the Individual Giving Manager and in collaboration with Director of Development and Communications, the Development Associate performs a variety of skilled administrative duties related to Development Department activities. This includes but is not limited to gift entry, accurate recording of gifts and acknowledgments, content creation, financial reconciliation, and event support.

Preferred Requirements include but are not limited to:

EDUCATION

• Bachelor’s Degree in Business, Non-Profit Administration or related field

EXPERIENCE: 1-2 years of experience in the following:

• General data entry work/ administrative office work
• Fundraising or event support
• Writing for marketing, fundraising or general business administration

CERTIFICATIONS, LICENSES and SPECIAL SKILLS DESIRED:

• Some experience with LiveImpact, Salesforce, Raiser’s Edge or other constituent database

GENERAL REQUIREMENTS:

• Excellent Computer Proficiency with Microsoft Office Suite including data entry and information management systems. Ability to quickly learn various computer programs and databases.
• Excellent data management skills, strong organizational, and time management skills, strong and effective multitasking skills. Accuracy and attention to detail is important as well as flexibility to meet the evolving needs of the department in a fast-paced work environment.
• Strong Analytical skills
• Strong ability to maintain confidentiality and maintain appropriate professional boundaries with constituents. High level of ethics, integrity, compassion and transparency.

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Development Associate

This position is responsible for the overall management and administration of Samaritan House’s Health Care Clinic Programs, Operations and various sub programs operated within the clinics. Under the general supervision of the CEO and in collaboration with the Executive Leadership Team, the Medical Director of Health Care Services develops, implements, and evaluates the medical practice delivery model in accordance with the goals of Samaritan House. The Medical Director shares in the administrative functions that directly impact medical services and collaborates with the management team in overall planning and budget activities. Together with the Associate Director of Clinic Operations, the Director of Dental Services and the Associate Medical Director, the clinic management team assures delivery of excellent quality services to all patients and compliance with agency, industry, federal, state and local regulations.

The Medical Director shares in the coordination of Clinic services with the agency social services with the management team, in the representation of the agency to the public, and coordinates Clinic services with external sources of health care support and promotion (hospitals, health care agencies, colleges and universities, pharmaceutical companies, professional equipment suppliers, and related government agencies.) The Medical Director along with all other members of the management team plays a role in grants and fund development.

This position will provide medical, quality and information systems management for the clinics, participate as a member of the Board’s Clinical Advisory Committee, actively participate in the recruitment and retention of employed and volunteer medical staff, serve as a medical practitioner in the medical clinics, participate in fund development, implement medical services to meet the health needs of the communities we serve and represent Samaritan House to the professional and lay community on patient and health care issues. Medical Director Position for Samaritan House includes Medical Liability Coverage, CME, Professional and License Fees and professional memberships including membership in SMCMA.

Preferred and Required skills for success of the Medical Director role include but are not limited to the following.

This position requires an individual with excellent leadership, organizational, and communication skills. Candidate must have strong commitment to health equity and the delivery of free, quality health care to underserved communities and operate within the philosophies and strategic objectives of Samaritan House.

EDUCATION AND CERTIFICATIONS

• Required: Graduate of an accredited School of Medicine
• Required Licenses and Certifications: Current valid license to practice medicine in the State of California; current valid DEA license
• Specialty Board Certification is preferred but not required

EXPERIENCE 10 YEARS PREFERRED

• Strong clinical experience in an adult primary care specialty
• Medical practice experience

EXPERIENCE 5 YEARS PREFERRED

• Health care administration
• Public speaking
• Supervision of 10 or more employees

For more information, please click here
Medical Director of Health Care Services

This position is responsible for ensuring the delivery of exemplary service to Agency clients within our Free Health Care Clinics. Service delivery is in the form of high quality comprehensive primary care to clinic patients including taking histories, performing physical examinations, ordering laboratory tests, diagnosing and determining/providing appropriate treatment for common illnesses and injuries. This position may prescribe medications with furnishing license and dispense medications from the clinic dispensary. The Advanced Practitioner is responsible for performing duties independently within the scope and limitations of licensure. This position has two supervisors collaborating toward the success of this role: Programmatic Medical Provision is supervised the Medical Director/Associate Medical Director and Administrative General Operational duties are supervised by the Associate Director of Clinic Operations.
This position is grant funded.

Please note our preferred and in some cases required qualifications for this position:

REQUIRED Education, Licenses and certifications to be presented at time of hire

• Current Advance Practice License – Nurse Practitioner (preferred) or Physician Assistant fully licensed to practice the state of CA.
• Proof of valid, unrestricted license and certification will be required submissions
• Current furnishing number by the Board of Registered Nursing required for Nurse Practitioners.
• Current DEA Number
• Current NPI Number

REQUIRED Experience- Minimum 2 year of experience in the following:

• Working in Internal or family medicine
• Direct patient care

Other Skills and Expertise –

• Bilingual and Bicultural English and Spanish is highly desired; at a minimum, basic medical Spanish preferred.
• Superior and professional written and verbal communication skills. Strong emotional intelligence skills.
• Knowledge of social and economic problems pertaining to low-income, culturally diverse and underserved populations. Demonstrated knowledge of Samaritan House’s target service population.

For more information, please click here
Advanced Practice Provider-Nurse Practitioner/Physician Assistant

Under the direction of the Associate Director of Clinic Operations, this position will manage the planning, organizing, and directing of patient care services in accordance with current standards and regulations so that the highest degree of quality care and patient satisfaction will be maintained at all times. The Clinic Manager directs patient assignments, staff scheduling, coordination of referrals, patient visit volume distributions, and effectively managing utilization, productivity, personnel and supplies. The Clinic Manager ensures adherence to clinical best practices to promote optimal patient outcomes and patient experience and ensures that patient needs are continually assessed through chart reviews and varies other methods. The Clinic Manager participates, as necessary, in team meetings and represents clinical staff on appropriate committees and the agency to the community.

The Agency’s preferred and required job qualifications include the following:

EDUCATION

• Minimum AA in Nursing is required
• BSN is strongly preferred

LICENSES, CERTIFICATION AND OTHER CONDITIONS OF EMPLOYMENT

• Registered Nurse or Licensed Vocational Nurse in the State of California required- CA RN or LVN
• Proof of Vaccination for COVID-19

EXPERIENCE – Minimum three to five years

• Ambulatory clinic administration
• Management and supervision of employee teams

For more information, please click here
Clinic Manager- RN or LVN

The Licensed Vocation Nurse (LVN) is responsible for providing nursing support to clients at the Pacific Emergency Shelter and Samaritan House Free Clinics. Pacific Emergency Shelter is a non-congregate shelter site serving unhoused residents in the community. Under the general supervision of the Medical Director, the LVN will need to have the skills to practice up to the capacity of the LVN scope in California, including medication and immunization administration, drawing blood, and starting intravenous fluids, in addition to general nursing care.

Position requires a candidate with excellent organizational and communications skills. Candidate must have a strong commitment to the delivery of free, open minded, quality health care to underserved communities and must be able to operate within the philosophies and strategic objectives of Samaritan House. Bilingual proficiency in English and Spanish is very helpful.

Please note our preferred and in some cases required qualifications for this position:

REQUIRED Education, Licenses and certifications to be presented at time of hire

• Graduate from an accredited vocational school of nursing or equivalent.
• Current Licensed Vocational Nurse licensure from the State of California.
• Basic Life Support Certification – BLS
• Current California Blood Withdrawal certification OR Certified Phlebotomy Technician Level I – CPT I desired by not required

REQUIRED Experience- Minimum 1 year of experience in the following:

• Licensed Vocational Nursing Experience
• Direct patient care experience within the past five years

Other Skills and Expertise –

• Bilingual and Bicultural English and Spanish is highly desired; at a minimum, basic medical Spanish required.
• Knowledge of social and economic problems pertaining to low-income, culturally diverse and underserved populations.
• Superior written and verbal communication skills.

For more information, please click here
LVN- Licensed Vocation Nurse

Under the general supervision of the Dental Director, this full time position will deliver high quality dental care in a safe environment for Samaritan House Free Clinics Dental Patients. Samaritan House Free Clinics Dental Programs exist in both the San Mateo and Redwood City Free Clinic locations and this position will serve each location equally. Duties overall include performing dental cleanings and educating patients how to best care for the teeth. This position will clearly communicate with patients; maintain appropriate equipment, setting up for their procedures as well as following universal safety, Dental Industry and OSHA precautions, regulations and guidelines to ensure safe procedures and environments for all. This position will maintain a flexible schedule as needed for the program’s success. This may include occasional weekends, days, early mornings, evenings and holidays. This position will collaborate, support and provide guidance to a team program staff and volunteers as needed. Assist with set up of systems as appropriate and ensure excellent quality service delivery.

This position prefers a bilingual and bicultural Spanish Speaking candidate in order to successfully serve our mostly Spanish speaking clientele of the Samaritan House free clinics. Bilingual and bicultural Spanish is a plus but not required.

Candidate must be able to reliably commute between the Agency’s two dental clinics in San Mateo and Redwood City for service delivery as this position will be assigned to serve both Dental Clinics 50% time each. Position requires excellent customer services delivery when interacting with clients, staff and volunteers. This position is grant funded.

Please note our preferred and in some cases required qualifications for this position. All degrees and certifications will need to be presented upon hire.

EDUCATION AND LICENSES

• Degree or certificate from an accredited dental hygiene school. Background education in dental anatomy, dental practices and oral hygiene. Two Year Associates Degree or advance degree in related field. Licensed Hygienist having passed the National Board Dental Hygiene Examination.

EXPERIENCE

• Minimum 2 years of experience performing Dental Hygiene work in a licensed dental office.
• Non-Profit experience helpful.
• Experience working in San Mateo County and knowledge of service providers preferred.
• Bilingual and Bicultural English and Spanish strongly preferred.
• Minimum 2 years working with individuals experiencing challenges such as poverty, homelessness is preferred

For more information, please click here
Dental Hygienist

The department you are interested in has no openings at this time. Please take a look at the other openings or check in again soon!

We will post positions as they become available.

Under the supervision of the Shelter Operations Manager, the Agency’s Landlord Liaison will engage community landlords/ property owners as effective partners to assist clients in obtaining housing. This position will preserve and expand the quality and quantity of available affordable permanent housing options for people facing homelessness as well as increase opportunities for formerly homeless individuals and families to maintain housing by providing communication and mediation between owners/landlords, tenants/applicants, and social service agencies as needed to remove barriers to maintaining housing. Hard Copy and Digital Files, client records, data entry, data management and reporting will be closely monitored and maintained. This position is responsible for ensuring that outcomes and reporting required and promised to funders is completed in a timely basis. This position will monitor the progress of the program to ensure compliance. Position requires excellent customer services delivery when interacting with our clients as well as internal and external partners. Bilingual proficiency in English and Spanish is very helpful. Position requires an individual who can exercise excellent professionalism, compassion and maintain tight professional boundaries with all constituents.

Please note our preferred and in some cases required qualifications for this position:

REQUIRED EDUCATION, LICENSES AND CERTIFICATION

• Preferred 4 year college degree in social services, human services or related field

REQUIRED EXPERIENCE – Minimum 2 years of experience in the following

• Direct Landlord Liaison / Housing locator work or related experience
• Experience working Property managers, landlords or real estate agents
• Experience working with vulnerable populations including homeless populations
• Experience with property leasing processes
• Preferred knowledge in public relations, sales and/or marketing

For more information, please click here
Shelter Services Housing Liaison

This position will serve in our Shelter Services Department which is comprised of two locations: Safe Harbor Shelter Program, a congregate shelter in the city of South San Francisco and Pacific Emergency Shelter, a non-congregate hotel shelter program in Redwood City. Safe Harbor is a 90-bed shelter and Pacific Shelter is a 75+ room hotel shelter for homeless adults, some of whom struggle with substance-abuse problems and/or physical & mental illnesses. Under the general supervision of the Associate Director of Clinical Case Management and CES Programs, the Shelter Services Case Manager is responsible for coordination and management of short and long-term needs of the clients experiencing immediate challenges related to self-sufficiency. This position will meet with clients on a daily basis as well ensure the completion of any associated administrative duties in a timely fashion. In addition, the Shelter Case Manager communicates with other agencies (medical and non-medical) and provides referrals as needed. Case Management of Shelter Clients will be more clinical in nature and done under the guidance and supervision of the supervisor who is an LCSW. These positions will operate within HIPAA compliance regulations, as well as federal, state, local, industry and agency regulations and policies.

Preferred Requirements include but are not limited to:

EDUCATION

• Masters in Social Work
• Bachelor’s degree in Social work or related field.

EXPERIENCE

• Working as an advocate with other Non-Profit Agencies;
• Case management experience with a clear understanding of the principles and procedures of case management work and required regulations;
• Assessment and planning;
• Non-Profit experience working with underserved and transient populations; includes working with and understanding the local community and the various services available to homeless populations;
• Working with populations who have co-occurring mental health, substance abuse and physical challenges;

For more information, please click here
Shelter Service Case Manager

Under the supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (formerly known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House’s Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency’s Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has two main Shelter Sites- Safe Harbor Shelter located in South San Francisco and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. Our clients for both programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (formerly known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift.

All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Early Morning, Day, Afternoon, Evening, Swing and Grave Shifts.

Preferred Requirements include but are not limited to:

EDUCATION

• AA in Non-Profit Administration, Human Services or related field
• Minimum Education is GED or High School Diploma

EXPERIENCE – 1-2 years of experience in the following

• Working in a congregate or non-congregate residential facility- Shelter Experience
• Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues.
• Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness

For more information, please click here
Program Aide, Shelter Services

The department you are interested in has no openings at this time. Please take a look at the other openings or check in again soon!

We will post positions as they become available.