Careers

As the leading anti-poverty agency in San Mateo County, Samaritan House seeks an accomplished nonprofit executive with exceptional leadership, people, and communication skills for the role of CEO to:

• Develop (with the Board) and drive the vision and strategy to meet community needs while sustaining and improving the quality of Samaritan House’s services and programs;
• Be a credible, visible presence in the community and active resource builder;
• Lead a talented, committed, self-directed team;
• Cultivate and solicit select key major and leadership-level donors and funders;
• Commit to continue fostering a dynamic, positive environment where staff are valued and empowered, volunteers are engaged, clients are treated with dignity, and the principles of diversity, equity, and inclusion are practiced internally and externally.

BASIC FUNCTION

The Chief Executive Officer reports to the Board of Directors and has six direct reports. The CEO is the chief advocate and fundraiser for Samaritan House, a credible, authentic relationship builder and communicator, and holds the big picture strategy that sets the tone and culture for staff to do their best work and to fulfill its mission. The CEO has a strong understanding of inequities in our society and the challenges hardworking people have in making ends meet.Specific responsibilities and oversight duties include:

LEADERSHIP & CULTURE

• With the Executive Team and Board, assess, determine priorities, and reviewprogress on the organization’s programs and strategic plan.
• Maintain an organizational climate that attracts, retains, motivates, and develops amulti-cultural, diverse, high-quality staff and Board.
• Create an inclusive environment that embraces decisiveness, collaboration,transparency, open communication, and accountability.
• Champion the organization’s commitment to diversity, equity, and inclusion.

GENERAL MANAGEMENT, FINANCE, AND ADMINISTRATION

• Promote employee engagement by remaining attentive to staff concerns; provideopportunities for staff to develop new skills, workflows and service approaches;ensure there are opportunities for staff to grow, develop, and advance in theircareers; promote Samaritan House as a great place to work.
• Provide clear expectations to limit ambiguity; collaborate with the Executive Teamto set goals, expectations, and methods for accountability.
• Assure the financial strength of Samaritan House and, in particular, that servicesprovided are sustainably funded and long-term financial planning is robust;oversee and provide strategic guidance for strong financial performance; adhereto Board approved budget and operating plans; foster transparency andaccountability. Samaritan House’s fiscal policies and practices are focused onliquidity, adaptability, and durability to ensure fiscal strength to serve the futureneeds of the community.

For more information, please click here
Chief Executive Officer

Alternatively, please contact:

Lisa Grossman
(650) 323-3565 or lisag@moppenheim.com

Kevin Redick
(415)762-2646 or kevinr@moppenheim.com

Under the supervision of the Agency’s Grant Manager, the Grant Writer is responsible for supporting the Grants Manager in securing and managing a $6M+ grants program (government, foundation, corporation) of the agency, including: research, writing proposals, reporting, funder communications, maintaining grant records and managing the grants calendar.

Preferred job requirements and qualifications for the position are as follows:

Education and Licenses-

• Bachelor’s degree or advanced degree(s) preferred

Experience-

• Minimum of four years of foundation and government grant-writing experience required.
• Must have good knowledge and familiarity with local and regional foundations, corporations and government entities is required

Knowledge, Skills and Abilities-

• Strong computer proficiency is required including but not limited to Microsoft Word, Excel, PowerPoint, Adobe Acrobat Pro, Outlook,electronic file management and various email applications. Knowledge of fundraising software desirable.
• Strong interpersonal, relationship building and leadership skills required. Ability to create and maintain excellent relationships with all constituents of various backgrounds, skills and personalities; excellent customer service.
• Candidate must have excellent communication skills with constituents with diverse experiences including staff, volunteers, etc. Must possess strong business acumen and must be articulate.

For more information, please click here
Grant Writer

Under the direct supervision of the Individual Giving Manager and in collaboration with Director of Development and Communications, the Development Associate performs a variety of skilled administrative duties related to Development Department activities. This includes but is not limited to gift entry, accurate recording of gifts and acknowledgments, content creation, financial reconciliation, and event support.

Preferred Requirements include but are not limited to:

EDUCATION

• Bachelor’s Degree in Business, Non-Profit Administration or related field

EXPERIENCE: 1-2 years of experience in the following:

• General data entry work/ administrative office work
• Fundraising or event support
• Writing for marketing, fundraising or general business administration

CERTIFICATIONS, LICENSES and SPECIAL SKILLS DESIRED:

• Some experience with LiveImpact, Salesforce, Raiser’s Edge or other constituent database

GENERAL REQUIREMENTS:

• Excellent Computer Proficiency with Microsoft Office Suite including data entry and information management systems. Ability to quickly learn various computer programs and databases.
• Excellent data management skills, strong organizational, and time management skills, strong and effective multitasking skills. Accuracy and attention to detail is important as well as flexibility to meet the evolving needs of the department in a fast-paced work environment.
• Strong Analytical skills
• Strong ability to maintain confidentiality and maintain appropriate professional boundaries with constituents. High level of ethics, integrity, compassion and transparency.

For more information, please click here
Development Associate

Under the general supervision of the Financial Empowerment Manager, the Financial Empowerment Specialist will focus on assisting their supervisor with the implementation, administration and delivery of the Financial Empowerment Program Operations and Services to Samaritan House clients. Programs include but are limited to Client Financial Coaching, Education and VITA Tax program. All positions within the Financial Empowerment program are grant funded and driven. Candidate should be cognizant that Financial Empowerment Program positions would conclude should the funding be discontinued for any reason.

Please note our preferred and in some cases required qualifications for this position:

Education and Certifications:

• Bachelor or Master Degree in Social work or related
• Financial Coach Certification required – AFC, FFC, or other related certification to Financial Coaching- Certification can be either already attained or actively in progress of attaining

Experience-Minimum 2 years of experience in the following:

• Financial Empowerment/Financial Coaching experience required
• Case Management experience is required
• Experience working with public, non-profit or other community organizations. Non Profit programming experience and familiarity with impoverished populations and associated service needs
• Inter-Agency or community collaborations

Other Skills and Expertise –

• Bilingual and Bicultural English and Spanish highly preferred.
• Excellent Computer Proficiency with Microsoft Office Suite to include database entry and information management systems. Ability to quickly learn various computer programs, applications and databases. Knowledgeable with use telecommunication applications as assigned- zoom, skype etc.
• Strong Analytical and Data Management skills with ability to maintain accurate detailed hard copy files and electronic database files timely; as well as the ability to collect, enter, analyze and report program data information and produce reports as requested.

For more information, please click here
Financial Empowerment Specialist

This position is responsible for ensuring the delivery of exemplary service to Agency clients within our Free Health Care Clinics. Service delivery is in the form of high quality comprehensive primary care to clinic patients including taking histories, performing physical examinations, ordering laboratory tests, diagnosing and determining/providing appropriate treatment for common illnesses and injuries. This position may prescribe medications with furnishing license and dispense medications from the clinic dispensary. The Advanced Practitioner is responsible for performing duties independently within the scope and limitations of licensure. This position has two supervisors collaborating toward the success of this role: Programmatic Medical Provision is supervised the Medical Director/Associate Medical Director and Administrative General Operational duties are supervised by the Associate Director of Clinic Operations.
This position is grant funded.

Please note our preferred and in some cases required qualifications for this position:

REQUIRED Education, Licenses and certifications to be presented at time of hire

• Current Advance Practice License – Nurse Practitioner (preferred) or Physician Assistant fully licensed to practice the state of CA.
• Proof of valid, unrestricted license and certification will be required submissions
• Current furnishing number by the Board of Registered Nursing required for Nurse Practitioners.
• Current DEA Number
• Current NPI Number

REQUIRED Experience- Minimum 2 year of experience in the following:

• Working in Internal or family medicine
• Direct patient care

Other Skills and Expertise –

• Bilingual and Bicultural English and Spanish is highly desired; at a minimum, basic medical Spanish preferred.
• Superior and professional written and verbal communication skills. Strong emotional intelligence skills.
• Knowledge of social and economic problems pertaining to low-income, culturally diverse and underserved populations. Demonstrated knowledge of Samaritan House’s target service population.

For more information, please click here
Advanced Practice Provider-Nurse Practitioner/Physician Assistant

Under the direction of the Associate Director of Clinic Operations, this position will manage the planning, organizing, and directing of patient care services in accordance with current standards and regulations so that the highest degree of quality care and patient satisfaction will be maintained at all times. The Clinic Manager directs patient assignments, staff scheduling, coordination of referrals, patient visit volume distributions, and effectively managing utilization, productivity, personnel and supplies. The Clinic Manager ensures adherence to clinical best practices to promote optimal patient outcomes and patient experience and ensures that patient needs are continually assessed through chart reviews and varies other methods. The Clinic Manager participates, as necessary, in team meetings and represents clinical staff on appropriate committees and the agency to the community.

The Agency’s preferred and required job qualifications include the following:

EDUCATION

• Minimum AA in Nursing is required
• BSN is strongly preferred

LICENSES, CERTIFICATION AND OTHER CONDITIONS OF EMPLOYMENT

• Registered Nurse or Licensed Vocational Nurse in the State of California required- CA RN or LVN
• Proof of Vaccination for COVID-19

EXPERIENCE – Minimum three to five years

• Ambulatory clinic administration
• Management and supervision of employee teams

For more information, please click here
Clinic Manager- RN or LVN

The Licensed Vocation Nurse (LVN) is responsible for providing nursing support to clients at the Pacific Emergency Shelter and Samaritan House Free Clinics. Pacific Emergency Shelter is a non-congregate shelter site serving unhoused residents in the community. Under the general supervision of the Medical Director, the LVN will need to have the skills to practice up to the capacity of the LVN scope in California, including medication and immunization administration, drawing blood, and starting intravenous fluids, in addition to general nursing care.

Position requires a candidate with excellent organizational and communications skills. Candidate must have a strong commitment to the delivery of free, open minded, quality health care to underserved communities and must be able to operate within the philosophies and strategic objectives of Samaritan House. Bilingual proficiency in English and Spanish is very helpful.

Please note our preferred and in some cases required qualifications for this position:

REQUIRED Education, Licenses and certifications to be presented at time of hire

• Graduate from an accredited vocational school of nursing or equivalent.
• Current Licensed Vocational Nurse licensure from the State of California.
• Basic Life Support Certification – BLS
• Current California Blood Withdrawal certification OR Certified Phlebotomy Technician Level I – CPT I desired by not required

REQUIRED Experience- Minimum 1 year of experience in the following:

• Licensed Vocational Nursing Experience
• Direct patient care experience within the past five years

Other Skills and Expertise –

• Bilingual and Bicultural English and Spanish is highly desired; at a minimum, basic medical Spanish required.
• Knowledge of social and economic problems pertaining to low-income, culturally diverse and underserved populations.
• Superior written and verbal communication skills.

For more information, please click here
LVN- Licensed Vocation Nurse

Under the general supervision of the Dental Director, this full time position will deliver high quality dental care in a safe environment for Samaritan House Free Clinics Dental Patients. Samaritan House Free Clinics Dental Programs exist in both the San Mateo and Redwood City Free Clinic locations and this position will serve each location equally. Duties overall include performing dental cleanings and educating patients how to best care for the teeth. This position will clearly communicate with patients; maintain appropriate equipment, setting up for their procedures as well as following universal safety, Dental Industry and OSHA precautions, regulations and guidelines to ensure safe procedures and environments for all. This position will maintain a flexible schedule as needed for the program’s success. This may include occasional weekends, days, early mornings, evenings and holidays. This position will collaborate, support and provide guidance to a team program staff and volunteers as needed. Assist with set up of systems as appropriate and ensure excellent quality service delivery.

This position prefers a bilingual and bicultural Spanish Speaking candidate in order to successfully serve our mostly Spanish speaking clientele of the Samaritan House free clinics. Bilingual and bicultural Spanish is a plus but not required.

Candidate must be able to reliably commute between the Agency’s two dental clinics in San Mateo and Redwood City for service delivery as this position will be assigned to serve both Dental Clinics 50% time each. Position requires excellent customer services delivery when interacting with clients, staff and volunteers. This position is grant funded.

Please note our preferred and in some cases required qualifications for this position. All degrees and certifications will need to be presented upon hire.

EDUCATION AND LICENSES

• Degree or certificate from an accredited dental hygiene school. Background education in dental anatomy, dental practices and oral hygiene. Two Year Associates Degree or advance degree in related field. Licensed Hygienist having passed the National Board Dental Hygiene Examination.

EXPERIENCE

• Minimum 2 years of experience performing Dental Hygiene work in a licensed dental office.
• Non-Profit experience helpful.
• Experience working in San Mateo County and knowledge of service providers preferred.
• Bilingual and Bicultural English and Spanish strongly preferred.
• Minimum 2 years working with individuals experiencing challenges such as poverty, homelessness is preferred

For more information, please click here
Dental Hygienist

Under the supervision of the Associate Directors of Community Programs and the Associate Director of Programs and Services, the Grocery Rescue Coordinator will administer a variety programmatic and administrative activities related to food product donations and re-distribution while meeting the client service and food safety expectations of partner grocery retailers and all food safety regulations. This position will coordinate or directly pick up food product from partner retail grocery stores in our service area. Support a high-volume production and preparation food operation including repackaging and distribution of donated grocery inventory, service delivery of meals in accordance with established standards of nutrition, health, sanitation, any other food service regulating agencies and CAL/OSHA. This position will collaborate with food services team as needed.

Responsibilities include completing various administrative tasks in support of the grocery rescue program, including data entry, food ordering, documentation, numbers served and maintenance of records as directed by supervisors.

Position requires a candidate with excellent organizational, leadership and communications skills. Candidate must have a strong commitment to the agency’s mission and the delivery of free food services to underserved communities in need. Must be able to operate within the philosophies, values and strategic objectives of Samaritan House. Samaritan House’s Food Services Operations runs seven days a week. Position must reliably commute to partner sites or agency facilities. This position will work within all federal, state, county, municipal, food services industry, agency and other local regulations and policies.

Please note our preferred and in some cases required qualifications for this position:

EDUCATION AND CERTIFICATIONS TO BE PRESENTED AT TIME OF HIRE

• Associate’s Degree or Bachelors Degree in Food Services Management or related field
• Food Handler Card Required
• ServSafe Certificate
• Valid CA Driver License Class C

EXPERIENCE – Minimum 3 year of experience in the following

• Bilingual and Bicultural English and Spanish is desired but not required
• Working in Food Services Field including oversight and supervision of large-scale production operations, sanitization and health standards, menu planning, bulk food purchasing, large quantity food preparation, and operation of industrial food services equipment
• Working with meal planning for needs of diverse populations and special dietary needs. Familiar with the Administrative needs of food service and needed documentation.
• Nonprofit work experience preferred. Knowledge of social and economic problems pertaining to low-income, culturally diverse and underserved populations as it relates to food service.
• Providing food services to populations that have experienced a variety of vulnerability and trauma issues in compassionate effective manner.

OTHER SKILLS AND EXPERTISE

• Superior Communication Skills- Written and verbal communication skills in English (and Spanish if Bilingual). Ability to direct Spanish speaking staff team. Professional, consistent and clear communications at all times.
• Excellent Computer Proficiency- Microsoft Office Suite including Outlook, PowerPoint, Word, Excel. Ability to rapidly learn computer programs, applications and databases, google tools. Familiarity with HMIS, Clarity and related data bases a plus. Knowledgeable with use telecommunication applications- Zoom, Skype, FB Messenger, MS Teams etc.
• Excellent analytical skills and ability to interpret data relative to food services.

For more information, please click here
Grocery Rescue Coordinator

Under the supervision of the Shelter Operations Manager, the Agency’s Landlord Liaison will engage community landlords/ property owners as effective partners to assist clients in obtaining housing. This position will preserve and expand the quality and quantity of available affordable permanent housing options for people facing homelessness as well as increase opportunities for formerly homeless individuals and families to maintain housing by providing communication and mediation between owners/landlords, tenants/applicants, and social service agencies as needed to remove barriers to maintaining housing. Hard Copy and Digital Files, client records, data entry, data management and reporting will be closely monitored and maintained. This position is responsible for ensuring that outcomes and reporting required and promised to funders is completed in a timely basis. This position will monitor the progress of the program to ensure compliance. Position requires excellent customer services delivery when interacting with our clients as well as internal and external partners. Bilingual proficiency in English and Spanish is very helpful. Position requires an individual who can exercise excellent professionalism, compassion and maintain tight professional boundaries with all constituents.

Please note our preferred and in some cases required qualifications for this position:

REQUIRED EDUCATION, LICENSES AND CERTIFICATION

• Preferred 4 year college degree in social services, human services or related field

REQUIRED EXPERIENCE – Minimum 2 years of experience in the following

• Direct Landlord Liaison / Housing locator work or related experience
• Experience working Property managers, landlords or real estate agents
• Experience working with vulnerable populations including homeless populations
• Experience with property leasing processes
• Preferred knowledge in public relations, sales and/or marketing

For more information, please click here
Shelter Services Housing Liaison

This position will serve in our Shelter Services Department which is comprised of two locations: Safe Harbor Shelter Program, a congregate shelter in the city of South San Francisco and Pacific Emergency Shelter, a non-congregate hotel shelter program in Redwood City. Safe Harbor is a 90-bed shelter and Pacific Shelter is a 75+ room hotel shelter for homeless adults, some of whom struggle with substance-abuse problems and/or physical & mental illnesses. Under the general supervision of the Associate Director of Clinical Case Management and CES Programs, the Shelter Services Case Manager is responsible for coordination and management of short and long-term needs of the clients experiencing immediate challenges related to self-sufficiency. This position will meet with clients on a daily basis as well ensure the completion of any associated administrative duties in a timely fashion. In addition, the Shelter Case Manager communicates with other agencies (medical and non-medical) and provides referrals as needed. Case Management of Shelter Clients will be more clinical in nature and done under the guidance and supervision of the supervisor who is an LCSW. These positions will operate within HIPAA compliance regulations, as well as federal, state, local, industry and agency regulations and policies.

Preferred Requirements include but are not limited to:

EDUCATION

• Masters in Social Work
• Bachelor’s degree in Social work or related field.

EXPERIENCE

• Working as an advocate with other Non-Profit Agencies;
• Case management experience with a clear understanding of the principles and procedures of case management work and required regulations;
• Assessment and planning;
• Non-Profit experience working with underserved and transient populations; includes working with and understanding the local community and the various services available to homeless populations;
• Working with populations who have co-occurring mental health, substance abuse and physical challenges;

For more information, please click here
Shelter Service Case Manager

Under the supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (formerly known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House’s Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency’s Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has two main Shelter Sites- Safe Harbor Shelter located in South San Francisco and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. Our clients for both programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (formerly known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift.

All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Early Morning, Day, Afternoon, Evening, Swing and Grave Shifts.

Preferred Requirements include but are not limited to:

EDUCATION

• AA in Non-Profit Administration, Human Services or related field
• Minimum Education is GED or High School Diploma

EXPERIENCE – 1-2 years of experience in the following

• Working in a congregate or non-congregate residential facility- Shelter Experience
• Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues.
• Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness

For more information, please click here
Program Aide, Shelter Services

The department you are interested in has no openings at this time. Please take a look at the other openings or check in again soon!

We will post positions as they become available.