Case Management, Counseling and Referrals

Client Services is the first point of contact for nearly all individuals and families Samaritan House serves. Our case managers evaluate the financial, health, housing, educational and career needs of our clients and determines what services will help them reach stability. We partner with the County as well as other local agencies to ensure each person has access to all of the benefits and services they need to take care of themselves and their families.

Coordinated Entry System (CES)

Samaritan House was selected by San Mateo County to administer the Coordinated Entry System program, a county-wide program for all 7 Core Service Agencies, designed to streamline and prioritize access for the most vulnerable San Mateo County residents seeking homelessness services. CES diverts clients from shelters where possible, to then enable effective utilization of the county’s limited shelter spaces. Using all available resources, we can work with at risk individuals and families to solve their housing crisis together. The program started with families in June 2017 and was expanded to include single adults in January 2018.

and groceries needed to thrive. We’ve adapted our food program during COVID-19 to ensure the safety of all while providing hot, nutritious meals and bags of food to clients daily.