In honor of Samaritan House’s 40th Anniversary in 2014, we take a look back at the people who helped make our role as a leading social service agency in the county possible. A special thank you to Monica MacMillan, our new communications volunteer, for contributing the following blog post.
Since 1985, Samaritan House has distributed clothing to those in need as part of its goal to provide essential services to the members of San Mateo County. When Samaritan House moved to a new location in 2009, the clothing distribution center needed to condense itself into a much smaller space. After polling its clients and receiving feedback, Samaritan House determined that the primary need was children’s clothing. Two volunteers, Cathy Brown and Ally Nushy-Lenat, took charge of setting up the new distribution center, which was renamed the Kids Closet.
“At that time, it was just an empty room,” says Cathy. Together, Cathy and Ally sourced clothing racks, storage shelves, bins, and hangers, and set up new procedures for how to accept clothing donations. They also put the word out to church groups and other community organizations. Today, members of the community donate approximately 2,000 pieces of children’s clothing per year to the Kids Closet. Dozens of volunteers offer hundreds of hours of their time to collect, sort, and distribute the items to Samaritan House clients, with whom they are shared free-of-charge.
Through their case managers, clients receive monthly clothing vouchers that entitle each child to receive 5 tops, 2 pairs of pants, 1 dress or skirt, 1 jacket, 1 sweatshirt, 1 pair of pajamas, and 1 pair of shoes. Baby clothes and accessories are unlimited. But there is something else being offered at the Kids Closet that is harder to define, more intangible, than just clothing. Volunteers strive to offer a pleasant and positive shopping experience, and perhaps even a self-esteem boost.
“[We try to make the center feel] as much like a store as possible,” Cathy states. Volunteers greet the clients warmly as they come in, and let the clients know that they are there to help. If a client is looking for a particular item that is not out on the floor, volunteers will check the stock room. Those volunteers with retail experience are happy to offer advice about silhouettes or trends if asked. “We’re very conversational with people [as they shop] and complimentary about their selections,” says Cathy. Gaby Korn, one of the original Kids Closet volunteers, echoes these sentiments. “I try to make the clothes look as close to brand new as possible.” Volunteers are sensitive to the fact that “how one looks to one’s peers is very important” and they “don’t put anything out on the floor that is not in good condition,” Cathy says.
The physical space is airy and bright, with lots of natural light. Families often come together to the center to shop, and there is a children’s play area in one corner with toys, books, and beanbag chairs for the littlest shoppers. “One of the ways parents nurture their children is by taking care of their children’s clothing,” says Cathy, who has a background in early childhood education. The Kids Closet is happy to facilitate this very important bond between parent and child.
Donations of children’s clothing are always welcome (see our Wishlist for a list of our current needs). Contact us at (650) 341-4081 or email firstname.lastname@example.org for more information.
–Monica MacMillan, Samaritan House volunteer